Pharmacy Phones Systems
A complete communication solution for pharmacies.
Pharmacy Phone Systems
Reliable phone service is critical to successful pharmacy operations. Medtel’s Pharmacy Phone System is a powerful customer engagement tool that can help you provide a positive first impression of your business. You get all the features of a modern, cloud-based business phone system and robust IVR (Interactive Voice Response) technology all on one platform.
The Medtel IVRx technology provides pharmacies with a complete communication solution. Our flexible and scalable cloud-based platform also integrates with many Pharmacy Management Systems, allowing you to deliver a personalized and pleasant patient calling experience.
Better for Patients and Customers
- Faster Service
- Real-time RX Status
- 24-hour Pharmacy Access
Business Benefits
- Save Time
- Improve Customer Service
- Automate Tasks & Workflow
Medtel IVRx Features
Cloud-Based Technology
Eliminate the need for expensive hardware in exchange for automatic system updates and business continuity.
Easy To Configure
Automated attendants, customizable greetings, menus, and efficient call routing.
Automate Communications
Outbound calling, reminders, confirmation calls, and outbound SMS messaging.
Multi-Site Support
Available for single or multiple locations.
Pharmacy Software Integration
Medtel IVRx can be integrated with popular software including BestRx, Computer-Rx, Liberty Software, PioneerRx, PrimeRx™, QS/1 NRx ®, Rx30, and more.
Medtel Insights
Get real-time call reporting, stats, and prescription refill alerts with Medtel Insights.
URAC Reporting
URAC® Reporting is also available as an add-on service to meet Specialty Pharmacy Accreditation requirements.
Medtel Communications Partners with Leading Pharmacy Management System Providers
